Privacy Policy
Last updated: March 2026
1. Information we collect
We collect information you provide directly: name, email address, company name, phone number, and property details when you sign up for early access, book a demo, or contact us.
We also collect usage data automatically: pages visited, features used, device type, browser, IP address, and interaction patterns within the platform.
2. How we use your information
We use your data to provide and improve the Roomly platform, communicate product updates, process demo requests, and ensure security. We do not sell your personal data to third parties.
3. Data storage and security
Your data is stored on secure servers within the UK/EEA. We employ encryption in transit (TLS 1.3) and at rest (AES-256). Access is restricted to authorised personnel only.
4. Third-party services
We use select third-party services for analytics, email delivery, and infrastructure. Each processor is vetted for GDPR compliance and bound by data processing agreements.
5. Your rights
Under GDPR, you have the right to access, rectify, erase, restrict processing, port your data, and object to processing. To exercise any of these rights, email privacy@roomlypms.com.
6. Cookies
We use essential cookies for platform functionality and optional analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.
7. Contact
For privacy-related enquiries, contact our Data Protection Officer at privacy@roomlypms.com.